After-Sales Protection
Every product sold by Sollabs Tech is backed by our 4-tier warranty. We stand behind what we sell.
Full Refund
Not satisfied? Return the product within 7 days of purchase and get a 100% refund of the amount you paid — no questions asked.
- ✓Product must be in original condition
- ✓All accessories & box must be included
- ✓Refund processed within 2–3 business days
Exchange
Within 1 month, exchange your product for another device. If the same product isn't available, choose a higher model and pay only the difference — or pick a lower model and we'll refund you the balance amount.
- ✓Upgrade to a higher model — pay only the price difference
- ✓Downgrade to a lower model — we refund the balance to you
- ✓Exchange within the same category (laptop or mobile)
Upgrade Support
Want more RAM or a bigger SSD? Within 6 months, upgrade your device's hardware — you pay only 90% of the parts cost. We cover 10% of parts + our service charge is completely free.
- ✓RAM upgrade — pay only 90% of parts cost
- ✓SSD / storage upgrade — pay only 90% of parts cost
- ✓Labour & installation charge: completely free
Free Service Warranty
For a full year, any servicing, diagnostics, or general maintenance on your device is completely free of charge at the Sollabs Tech service centre.
- ✓Free diagnostics & checkup
- ✓Free software servicing
- ✓Hardware repair — only parts cost applies
Have a warranty claim or question? Contact us on WhatsApp — we respond within 2 hours.