Sollabs Tech Warranty Policy – What's Covered & How to Check Your Warranty Status
What is the Sollabs Tech warranty?
The Sollabs Tech warranty covers every laptop and mobile we sell, whether it's a refurbished gaming laptop, a business laptop, a student laptop or a phone. Instead of one fixed period, it gives you four kinds of protection, each lasting a different amount of time:
| Step | How long | What you get |
|---|---|---|
| 1. Full refund | 7 days | 100% of the amount you paid, refunded within 2–3 business days |
| 2. Exchange | 1 month | Swap for a higher model (pay the difference) or a lower one (we refund the balance) |
| 3. Upgrade offer | 6 months | RAM / SSD upgrades at 90% of parts cost, free installation |
| 4. Free service | 1 year | Free diagnostics, software servicing and maintenance; hardware parts charged at cost |
For a detailed walkthrough of each step, read Used Laptop With Warranty in Madurai and the 90% RAM & SSD upgrade offer.
How to check your Sollabs Tech warranty status
Work it out from the date on your bill, because your benefits depend on how long ago you bought the device:
Step 1: Find your purchase date
The date is printed on your Sollabs Tech bill. Count the days or months since then.
Step 2: See what's still active
| Time since purchase | What you can still use |
|---|---|
| Up to 7 days | Refund, exchange, upgrade offer, free service |
| 8 days to 1 month | Exchange, upgrade offer, free service |
| 1 to 6 months | Upgrade offer, free service |
| 6 months to 1 year | Free service |
| More than 1 year | Paid service (we quote the cost first) |
Step 3: Confirm with us
Lost the bill? WhatsApp +91 90038 50743 with your laptop's serial number and we'll look up your purchase. You'll find the serial number:
- On the sticker under the laptop, or on the original box
- On Windows: open PowerShell and run
Get-CimInstance Win32_BIOS | Select-Object SerialNumber
How to claim your warranty
- WhatsApp +91 90038 50743 with your bill (or serial number).
- Describe the issue, ideally with a photo or short video.
- We confirm which warranty step applies and arrange the refund, exchange, upgrade or service.
What's covered and what isn't
Refunds need the device in its original condition with all accessories and the box. Exchanges are within the same category (laptop for laptop, mobile for mobile). Full terms are on our warranty page.
Frequently Asked Questions
How do I check my Sollabs Tech warranty status?
WhatsApp +91 90038 50743 with your bill or the phone number you gave at purchase. We'll confirm your purchase date, warranty end date and which after-sales benefits are still open.
How long is the Sollabs Tech warranty?
Coverage runs for 1 year from the purchase date, in four steps: 7-day full refund, 1-month exchange, 6-month upgrade offer, and 1-year free service.
Does the Sollabs Tech warranty cover mobiles too?
Yes. The same four-step warranty applies to every laptop and mobile sold by Sollabs Tech.
Where do I find my laptop's serial number?
On the sticker under the laptop, on the original box, or on Windows by running "Get-CimInstance Win32_BIOS | Select-Object SerialNumber" in PowerShell.
What isn't covered by the warranty?
Physical damage such as drops and cracks, liquid damage, and devices that have been opened, repaired or modified by someone else.
What if my issue isn't covered or my warranty has ended?
Message us anyway on WhatsApp at +91 90038 50743. We'll look at the problem and quote you the repair cost.
Need to check or claim your warranty?
Send us your bill or serial number and a short description of the issue. We'll confirm your coverage and next steps.