Used Laptop With Warranty in Madurai: 7-Day Refund, 1-Month Exchange & 1-Year Free Service
Why warranty matters more on a used laptop
A new laptop from a brand showroom comes with the manufacturer's warranty. A second-hand laptop usually doesn't. Many local sellers offer a few days of “checking time” and nothing after that. If the battery, display or keyboard starts acting up a month later, you're on your own.
That's why we built our own warranty around the four worries buyers actually have: Is it the right laptop for me? Can I change my mind? Can I upgrade it later? Who fixes it if something goes wrong?
The Sollabs Tech 4-step warranty at a glance
| Period | What you get | Key condition |
|---|---|---|
| 1 Week | 100% refund of the amount you paid | Original condition, with all accessories and box |
| 1 Month | Exchange for another device | Same category: laptop for laptop, mobile for mobile |
| 6 Months | RAM / SSD upgrade at 90% of parts cost | Installation and labour completely free |
| 1 Year | Free servicing, diagnostics and maintenance | Hardware parts, if needed, are charged at cost |
1. 7-day full refund
Not happy with the laptop? Return it within 7 days of purchase and get a 100% refund of the amount you paid. The device must be in its original condition, with all accessories and the box. Refunds are processed within 2–3 business days.
2. 1-month exchange
Realised you need more power for gaming, or a lighter laptop for college? Within 1 month you can exchange it for another device:
- Higher model: pay only the price difference.
- Lower model: we refund you the balance.
- Exchanges are within the same category (laptop for laptop, mobile for mobile).
3. 6-month upgrade offer: pay only 90%
Need more RAM or a bigger SSD? For 6 months after purchase, you pay only 90% of the parts cost. We cover the other 10%, and installation is free. Read the full details in our laptop RAM & SSD upgrade guide.
4. 1-year free service
For a full year, servicing at the Sollabs Tech service centre is free of charge:
- Free diagnostics and check-ups
- Free software servicing
- Free general maintenance
- Hardware repair: you pay only for the part, never for the labour
How to claim your warranty
- Keep your Sollabs Tech bill. It shows your purchase date, which decides which warranty step applies.
- WhatsApp us at +91 90038 50743 with your bill and a short description, photo or video of the issue.
- We'll confirm what's covered and arrange the refund, exchange, upgrade or service.
Read the full terms on our warranty page, or see how to check which warranty step applies to you.
Checklist: what to look at when buying any used laptop
Whether you buy from us or anyone else, check these before you pay:
Why buyers in Madurai choose Sollabs Tech
Sollabs Tech has been based in Madurai since 2020. We sell quality-checked laptops, gaming laptops and custom PCs, and deliver across India. Because we service what we sell, our warranty isn't passed on to a third party: you deal with the same team before and after you buy. See everything we offer in our complete services guide.
Frequently Asked Questions
Do used laptops from Sollabs Tech come with a warranty?
Yes. Every laptop and mobile sold by Sollabs Tech comes with a 7-day full refund, a 1-month exchange, a 6-month upgrade offer (pay only 90% of RAM or SSD parts cost, free installation) and 1 year of free service.
Can I return a laptop if I don't like it?
Yes. Return it within 7 days of purchase for a 100% refund of the amount you paid. The laptop must be in its original condition with all accessories and the box. Refunds are processed within 2–3 business days.
How does the 1-month exchange work?
Within 1 month you can exchange your device for another one in the same category (laptop for laptop, mobile for mobile). Pick a higher model and pay only the difference, or pick a lower model and we refund the balance.
What is included in the 1-year free service?
For one year, diagnostics, check-ups, software servicing and general maintenance are free at the Sollabs Tech service centre. If a hardware part has to be replaced, you pay only for the part.
What does the warranty not cover?
Physical damage such as drops and cracks, liquid damage, and devices that have been opened, repaired or modified by someone else are not covered.
Does the warranty also apply to mobiles?
Yes. The same 7-day refund, 1-month exchange, 6-month upgrade and 1-year free service apply to every laptop and mobile we sell.
Looking for a laptop that's covered from day one?
Browse our quality-checked laptops, or message us your budget and we'll suggest the right one.