Used Phone With Warranty in Madurai: 7-Day Refund, 1-Month Exchange and 1-Year Free Service
What's covered on every phone
| Period | What you get | Condition |
|---|---|---|
| 1 week | 100% refund of the amount you paid | Original condition, with all accessories and the box |
| 1 month | Exchange for another phone | Phone for phone; pay or receive the price difference |
| 1 year | Free servicing, diagnostics and maintenance | Hardware parts, if needed, charged at cost |
The 6-month upgrade offer (RAM and SSD at 90% of parts cost) applies to laptops; see the upgrade guide.
Checklist: test a used phone in your first 7 days
Whether you buy from us or anyone else, check these while you can still return the phone:
When to choose refund vs exchange
Within 7 days: refund
If you don't want the phone at all, return it in original condition for a full refund. Details are in the 7-day refund policy, which works the same for phones.
Within 1 month: exchange
Want more storage, a bigger battery or a different model? Swap for another phone and settle the difference. See how the exchange offer works.
Within 1 year: free service
For check-ups, software problems and maintenance, use your free service. Hardware parts are charged at cost.
How to check your phone's warranty
- Enter the serial number from your Sollabs Tech warranty sticker in the warranty checker.
- No sticker? WhatsApp +91 90038 50743 with your bill.
Shopping for a phone? Read our guide to buying a second-hand mobile in Madurai.
Frequently Asked Questions
Do used phones from Sollabs Tech come with a warranty?
Yes. Every mobile includes a 7-day full refund, a 1-month exchange for another phone, and 1 year of free servicing, diagnostics and maintenance.
Can I exchange a phone for a laptop?
No. Exchanges are within the same category: a mobile for a mobile, or a laptop for a laptop.
Does the 6-month upgrade offer apply to phones?
The upgrade offer covers RAM and SSD upgrades at 90% of parts cost, which apply to laptops. Phones are covered by the refund, exchange and free service.
How do I check my phone's warranty?
Enter the serial number from your Sollabs Tech warranty sticker at sollabstech.com/warranty, or WhatsApp +91 90038 50743 with your bill.
What isn't covered?
Physical damage such as cracked screens from drops, liquid damage, and phones opened, repaired or modified by someone else.
Looking for a quality-checked phone?
See phones in stock, or tell us the model and budget you have in mind.