7-Day Laptop Refund Policy: How to Return a Laptop and Get 100% of Your Money Back
The 7-day refund at a glance
| Details | |
|---|---|
| Time limit | Within 7 days of purchase |
| Refund amount | 100% of the amount you paid |
| Condition | Original condition, with all accessories and the box |
| Refund time | 2–3 business days |
| Applies to | Every laptop and mobile sold by Sollabs Tech |
What “original condition” means
To get the full refund, bring the laptop back the way you received it:
- No new damage: no cracks, dents, liquid spills or broken parts.
- All accessories: the charger and anything else that came with it.
- The box: keep the packaging for the first week.
- Your bill: it shows the purchase date that starts the 7 days.
Use your 7 days: what to test
The refund window is your chance to make sure the laptop really suits you. Test these in the first few days:
How to request your refund
- Within 7 days of purchase, WhatsApp +91 90038 50743 with your bill.
- Tell us you'd like a refund. No long explanation needed.
- Return the laptop with all accessories and the box.
- Once it's checked, your refund is processed within 2–3 business days.
Refund or exchange?
If the laptop is fine but not quite right, for example you need more power for gaming or something lighter for college, an exchange may suit you better than a refund. You have 1 month to swap it for another laptop and pay or receive the price difference. Read how the 1-month laptop exchange works.
After the first week, you're still covered
The refund is step one of our four-step after-sales warranty, which continues with the 1-month exchange, a 6-month RAM/SSD upgrade offer and 1 year of free service. See the full Sollabs Tech warranty policy.
Frequently Asked Questions
Can I return a laptop if I simply changed my mind?
Yes. If you're not satisfied for any reason, return it within 7 days of purchase for a 100% refund of the amount you paid. The laptop must be in its original condition with all accessories and the box.
How long does the refund take?
Refunds are processed within 2–3 business days after the laptop is returned and checked.
Do I need the original box to get a refund?
Yes. The laptop must be returned in its original condition with all accessories and the box.
What if it's been more than 7 days?
Within 1 month of purchase you can still exchange it for another laptop, paying or receiving the price difference.
Does the 7-day refund apply to phones too?
Yes. Every laptop and mobile sold by Sollabs Tech has the same 7-day full refund.
Want to return a laptop?
Message us with your bill within 7 days of purchase and we'll guide you through the return.