Free Service

Free Laptop Service for 1 Year in Madurai: What's Included After You Buy

A laptop needs care to stay fast and cool, and with a used laptop, having someone to call matters even more. Every laptop and mobile from Sollabs Tech includes 1 year of free service at our Madurai service centre: diagnostics, software servicing and general maintenance at no charge, with hardware repairs costing only the part.

What's free for 1 year

ServiceCost in the first year
Diagnostics and check-upFree
Software servicingFree
General maintenanceFree
Hardware repairOnly the cost of the part; no labour charge
❌ Not covered
Physical damage (drops, cracks, broken hinges), liquid damage, and devices that have been opened, repaired or modified by someone else. We can still repair these, at a quoted cost.

Signs your laptop needs a service

🔥
Running hot
The base gets very hot, or performance drops after a few minutes of heavy use.
🌀
Loud fan
The fan runs fast even when you're only browsing.
🐢
Slow to start
Boot-up and app launches take much longer than they used to.
🔋
Battery drains fast
Battery life has dropped noticeably compared with when you bought it.
⚠️
Random shutdowns
The laptop turns off or freezes without warning.
🧩
Pop-ups and errors
Unknown programs, constant pop-ups or update errors.

Simple maintenance between services

  • Keep the vents clear: use the laptop on a desk or table, not on a bed or pillow, so air can flow.
  • Keep Windows and drivers updated for security and stability fixes.
  • Uninstall what you don't use and limit apps that start automatically.
  • Leave free space: a nearly full drive slows everything down.
  • Use a good-quality charger, ideally the original one.

How to book your free service

  1. Check that you're within 1 year of purchase. Enter the serial from your Sollabs Tech sticker in the warranty checker, or look at the date on your bill.
  2. WhatsApp +91 90038 50743 with the serial or bill and a short description, photo or video of the problem.
  3. We'll tell you what's needed and arrange the service.

Part of a bigger warranty

Free service is step four of the Sollabs Tech after-sales warranty, after the 7-day refund, the 1-month exchange and the 6-month upgrade offer. Looking for a laptop that comes with all four? See our used laptop warranty guide.

Frequently Asked Questions

What is included in the 1-year free service?

Diagnostics and check-ups, software servicing and general maintenance at the Sollabs Tech service centre are free for one year from purchase. If a hardware part has to be replaced, you pay only for the part.

Do I pay labour for hardware repairs in the first year?

No. During the free-service year, hardware repairs have no service charge; only the cost of the replacement part applies.

What isn't covered?

Physical damage such as drops and cracks, liquid damage, and devices that have been opened, repaired or modified by someone else.

Does free service apply to phones?

Yes. Every laptop and mobile sold by Sollabs Tech includes 1 year of free service.

What happens after the first year?

Sollabs Tech still services and repairs your device. Message us on WhatsApp and we'll quote you the cost.

Book a free service

Send us your bill or the serial on your Sollabs Tech sticker and tell us what's wrong.

Check My Warranty💬 WhatsApp +91 90038 50743